Shipping policy

Shipping Policy

Order Processing

marinegear.shop processes orders Monday through Friday, excluding U.S. holidays. Most in-stock items ordered before 12:00 PM EST ship the same business day; all other in-stock orders are processed within 1–2 business days. Processing times may vary for oversized, special-order, or backordered items. Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.

Shipping Destinations

marinegear.shop ships within the United States only. We do not accept or fulfill international orders.

Online checkout is available for the 48 contiguous United States, Washington, D.C., and Puerto Rico.

Alaska, Hawaii, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands are served by quote. Oversized and freight items to Puerto Rico are also served by quote. These destinations cannot be completed through online checkout.

To order for any of these destinations, call us at +1-305-542-3080 or email info@marinegear.shop. We will confirm availability and provide a shipping quote before any payment is taken. Some products may not be eligible for shipment to these destinations due to carrier restrictions.

Shipping Methods & Delivery Times

48 Contiguous States and Washington, D.C.:

- Ground Shipping: $11.99 — Estimated delivery in 3–7 business days
- 2nd Day Shipping: $36.99 — Estimated delivery in 1–2 business days
- Freight Truck (LTL), Curbside Delivery: $299.99 flat rate — Estimated delivery in 3–7 business days

Puerto Rico:

- Standard Shipping: $26.69 — Estimated delivery in 5–10 business days
- Oversized and freight items require a quote by phone or email

Alaska, Hawaii, and U.S. Territories:

- Quoted per order. Call +1-305-542-3080 or email info@marinegear.shop

Delivery timelines begin after order processing is complete. Shipping carriers may include UPS, FedEx, USPS, or qualified freight providers depending on product size and destination. marinegear.shop reserves the right to select the carrier to ensure efficient delivery.

Oversized & Freight Shipments

Some products ship by LTL truck freight rather than standard parcel carriers. This applies to items that exceed parcel carrier limits for weight, length, or overall size — including long-length items such as antennas and outriggers, and heavy items such as large trolling motors, windlasses, and multi-unit orders. Whether an item ships by freight is determined by carrier limits, not weight alone.

Freight orders ship at a flat rate of $299.99 within the 48 contiguous states. Freight to Puerto Rico, Alaska, Hawaii, and all U.S. territories is quoted per order.

Freight deliveries:
- May require appointment scheduling
- May require customer presence for inspection
- Curbside delivery is standard unless otherwise specified

Customers are responsible for inspecting freight shipments upon delivery and noting any visible damage before signing.

Signature Requirements

For high-value orders, marinegear.shop may require a signature upon delivery for security purposes.

Shipping Delays

Delivery timelines are estimates and may be impacted by carrier delays, weather conditions, or supply chain disruptions. Shipping charges are non-refundable once an order has shipped.

Damaged or Defective Items

If an item arrives damaged:
1. Notify marinegear.shop within 48 hours of delivery
2. Retain original packaging
3. Provide photos of damage and packaging

Failure to report freight damage at delivery may void claims. Manufacturer warranties apply where applicable.

If marinegear.shop ships the wrong item, ships a defective item confirmed on inspection, or a shipment is lost due to our fulfillment error, marinegear.shop will arrange replacement, refund, or return shipping at no additional cost to the customer.