Are your products genuine?
Yes. Products sold on marine.shop are genuine, new, and factory-sealed unless a product page clearly states otherwise. We do not sell counterfeit, replica, gray-market, or unauthorized import products.
marine.shop sources products through documented manufacturer relationships, authorized U.S. distributors, and legitimate marine industry supply channels.
Authorized Reseller Status
Are you an authorized reseller?
marine.shop is an authorized reseller for ACR Electronics / Ocean Signal and for specific Navico brands, including B&G, Lowrance, C-MAP Recreational, and Simrad Recreational, according to available authorization documentation.
Our current authorization status is summarized in our Authorized Reseller Confirmation (PDF). Official manufacturer authorization documentation is available to manufacturers, distributors, and Google Merchant Center on request.
Other brands sold on marine.shop may be sourced through authorized U.S. distributors or legitimate marine industry supply channels, but marine.shop does not claim to be an authorized dealer or authorized online reseller for every manufacturer listed on the website.
Restricted Online Reseller Brands
Some marine manufacturers require separate approval, reseller applications, MAP/MRP compliance, or internet authorization before a dealer may advertise or sell their products online.
When a brand requires separate online reseller authorization, marine.shop only sells or advertises those products when permitted through the applicable supplier, distributor, manufacturer program, or channel terms. If authorization is not available or cannot be verified, products from that brand may be excluded from online listings, Shopping ads, or public sale.
Other Brands Sold on marine.shop
For brands where marine.shop is not a direct authorized reseller, products may be sourced through authorized U.S. distributors or approved supply channels. Warranty coverage, service eligibility, and support terms may vary by manufacturer, distributor, product category, and the applicable channel policy.
marine.shop is an independent retailer and is not affiliated with, endorsed by, or an authorized dealer for every manufacturer listed.
Gray Market Products
Do you sell gray market products?
marine.shop does not sell gray-market products, unauthorized imports, counterfeit products, or unsupported replicas.
Manufacturer Warranty
Do products include manufacturer warranty?
Warranty coverage depends on the manufacturer, distributor, product category, and applicable channel terms. When available, marine.shop helps customers coordinate warranty support with the manufacturer, authorized service center, distributor, or appropriate support channel.
Product Condition
Are your products new?
Products are new, unused, and factory-sealed unless a product page clearly states otherwise. If a product is refurbished, open-box, remanufactured, special-order, or subject to a different condition, that condition will be clearly disclosed on the product page.
Where products ship from
Where do items ship from?
Products ship from authorized U.S. distribution warehouses, manufacturer fulfillment centers, or approved supply partners.
We do not ship from unauthorized overseas gray-market suppliers.
Support After Purchase
Do you provide post-sale support?
Yes. marine.shop provides:
-
product compatibility assistance
-
installation guidance
-
warranty support coordination
-
manufacturer communication assistance
-
general product support
Why Authorized Sourcing Matters
Authorized sourcing may help support:
-
genuine products
-
valid manufacturer warranty
-
firmware/software compatibility
-
technical support eligibility
-
safety compliance
-
no counterfeit risk
This is especially important for marine electronics and safety equipment.
Contact
For product sourcing, authenticity, or warranty questions, contact:
+1-305-542-3080
Last updated: July 7th, 2026